Support Home Products Software and Drivers Diagnostic Tools Contact Support. Some USB devices require USB device software drivers be installed before. Enable Legacy USB Support in the Basic Input/Output System (BIOS) by using the. Icon in Windows Vista, a connected USB storage device does not appear.
I don't really understand your question. The Mass Storage Controller Driver is available from either your computer mftr.'s website (if you have a branded OEM machine like an HP, Dell, etc.) and is included in the motherboard/chipset drivers OR you would get the driver from the motherboard mftr.'s website if you have a generic-built machine. You won't want to be updating these drivers from Microsoft Windows Update in any case. If you installed Windows 7 and haven't installed these drivers, that's your next step.
General information about drivers:
Never get drivers from Windows Update. Get them from:
1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.).
Read the installation instructions on the website where you get the drivers.
To find out what hardware is in your computer:
1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows.
http://www.belarc.com/free_download.html - Belarc Advisor
http://www.gtopala.com/ - System Information for Windows